Frequently Asked Questions
Everything you need to know about your new ride.
How do I choose the right scooter for my child’s age?
We recommend selecting a scooter based on your child's height and weight rather than just age. Our 3-wheeled Mini Micro is ideal for toddlers, while the Maxi Micro is designed for school-aged children up to 12 years old.
Do you offer international shipping?
Yes, we ship our sports equipment to over 50 countries. Shipping costs and delivery times vary by location and will be calculated automatically at checkout.
What is your return policy for scooters?
We offer a 30-day return policy for all unused products in their original packaging. Please note that for safety reasons, we cannot accept returns on scooters that have been ridden outdoors.
Are replacement parts available for Micro Scooters?
Absolutely. We are committed to sustainability and offer a full range of replacement parts, from wheels and brakes to handlebars, to ensure your scooter lasts for years.
What safety gear is recommended for riding?
Safety is our priority. We strongly recommend that all riders wear a properly fitted helmet, knee pads, and elbow pads, regardless of their skill level or the terrain.
How do I maintain my scooter for peak performance?
To keep your ride smooth, we recommend regularly tightening all bolts, ensuring the wheels are free of debris, and storing your scooter in a dry place to prevent rust.